Latest – It’s hard to give accurate customs information, all we know is that if a container is stopped at the ports neither we, Snickers or the couriers have any control over how long the delay could be. Most orders are sent from the stock held at our purpose built warehouse in Hailsham, the rest goes direct from Snickers Central warehouse in Poland. These deliveries can now take up to 8 working days if not delayed by checks . So all we can do is what we have been doing since January the 4th, keep giving you honest information. Because we believe even bad news isn’t as frustrating as no news. Northern Ireland deliveries are now running pretty well but, as across the water, taking a couple of days longer (around 10)
Click & Collect – We can offer click and collect from our unit in Hailsham (Mon – Fri 9am – 12). This option will appear at the checkout for post codes BN and TN. We will text you when your items are ready for collection which will be between 2 and 7 working days
UK Mainland Delivery:-
£0.00 – £120.00 will be charged £5.75 + Vat
Orders over £120.00 will not be charged for delivery but the £5.75 + Vat cost would be deducted if the order is returned for a Refund or if the items being refunded bring the original order below the Free Delivery threshold. Sadly we can not give free carriage on items that are just viewed and returned
ROI Shipping :- SnickersUK.com will still ship to Southern Ireland after Brexit for the set price of £9.99 Just enter your order online and change the country code to Republic of Ireland – If the country code is not changed your order will not be processed. New customs rules mean that UK VAT will be removed as the couriers will contact you directly for ROI VAT and Duty payments See Customs Link
Channel Islands Shipping:- This will be calculated once you are at the checkout and your full address is entered, then the VAT will also be removed
Shipping And Handling
In most cases goods will be delivered by courier and will require a signature. Small parcels may be posted.
We use either DPD or UPS, both deliver between 8am and 6pm. As they work to a route we are unable to give them a required time so please make sure there will be access for the delivery to be made between these hours
Carriage charges will cover two consecutive weekday attempts at the delivery address given when the order is placed.
Should a third attempt or a change of address be requested then further costs will be incurred. If the delivery is refused the cost of Return will be deducted from any Refund
Should you request that the goods be left without a signature SnickersUK.com will take no responsibility if the package goes missing? By requesting that the goods are left without a signature the customer is taking full responsibility for their safety. Any problems with your delivery must be reported to us within 48 hours
All sales will be in sterling and VAT will be charged at the current UK rate.
Phone Number Supplying us with a contact number can assist us and the courier should any issues arise
Back Orders Our site shows all items within the Snickers range that are available to order. Due to the volume of orders we receive and the different warehouses we have available from which to source the items we are unable to show live stocks. If an item is going to be out of stock for longer than 15 working days from the date of your order we will contact you by phone (if a number is supplied) or by email to advise of this and to offer other options. If under 15 days we will place the item on back order and part ship any other items that are on your order
**If you wish to check the status of an item before placing your order just email email@example.com giving the product code with colour and size where applicable
** Please be aware that once your order has been placed we will be unable to make any changes****