Call Us: 01323 418935

Text us: 07484 824013 Terms & Conditions

The following are terms and conditions for the sale of goods that will govern any contract for sale that we enter with you. Please read these terms and conditions carefully These terms and conditions tell you the rights and obligations you have. Please read these carefully. You may have other rights by law and these Terms and Conditions do not affect these. This does not affect your statutory rights as a consumer.

Purchasing from us

To purchase from us you must be over 18 and resident in the United Kingdom or Southern Ireland Currently, we can only ship to the United Kingdom and Southern Ireland. By submitting your order you are offering to buy the goods and allowing us to use your personal details for the purposes of supplying goods (including passing your details onto couriers ). We will not use your details for other purposes without asking your consent and you may ask that your details be removed from our systems by writing to the address above.

We are not obliged to supply the goods to you until we have confirmed acceptance of your order, this is not the confirmation provided automatically via the site, and this is when the contract is made. You do not own the goods until we receive payment in full.

Prices are checked regularly but if we find the price has changed when we receive your order, we will contact you and ask if you wish to proceed.

All prices and offers are subject to change and availability, errors and omissions excepted and subject to not selling below our cost price. VAT is charged on all items (including carriage) at a rate of 20% unless a product is VAT exempt e.g. safety boots. Prices shown excluding VAT are only a guide and no accuracy is intended.

Please note that product images on our web site are for reference only as a picture will never be identical due to lighting. Whilst we make every effort to ensure this web site is up to date – manufacture specification and designs are subject to change without notification.

Please be aware that your order is automatically sent for picking as soon as you checkout whatever the time of day. Therefore it’s impossible for us to make any changes or to cancel from that point so please double check you have ordered the correct Style, Colour & Size. If you have ordered the wrong item, size or colour the cost to return will be yours. so, again, check your order before finalising checkout


We will acknowledge all questions or queries within a maximum period of 48 hours Monday – Friday.

We aim to deliver goods to you within the time indicated by us (2-8 working Days) excluding weekends, bank holidays and any other ongoing delays posted on our website, however, we cannot give an exact delivery date. All goods that are sent by couriers can have unforeseen and unavoidable delays .Β  If your goods are stuck in transit on there journey to you for reasons beyond our control (Like customs etc) we will still be unable to stop the delivery, We pay for 2 attempted courier deliveries a third attempt would be charged. Our couriers will always attempt delivery to your neighbours if no one is available at the address given,Β  thereforeΒ  If we have not delivered the goods within 28 days of the order being placed then you may cancel the contract and request a Refund and the goods can be returned at our cost. This excludes special order items where a longer lead time has been quoted.Β  If a mobile number is supplied then the courier will text you on the day of delivery. We also may deliver the goods in several consignments .Β  Any items that are out of stock will be placed on back order and notified on your receipt. . will request all goods are left with a signature or photo for POD. If a parcel is refused or unable to be delivered after 2 attempts charges incurred for the return will be deducted from any refund due. We can only open a courier dispute or track a delivery within 10 days of the anticipated delivery date shown on your receipt. Any delivery that is refused will have the return cost incurred by us deducted from any refundΒ 

Should you request that the goods be left without a signature or you change the delivery address through contacting DPD or using there App can take no responsibility if the package goes missing? By requesting any of these options you are accepting full responsibility for their safety as well as the contract with DPDΒ Any problems with your delivery must be reported to us within 48 hours. We are unable to take responsibility for any delays that are out of our control like Customs or Weather etc. In these cases the orde