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Delivery & DPD Text Issues

Weeks after Brexit. Why are deliveries still taking longer?  Click Here

Latest – It’s hard to give accurate customs information, all we know is that if a container is stopped at the ports neither we, Snickers or the couriers have any control over how long the delay could be. We try to get 85% of orders sent from the stock held at our purpose built warehouse in Hailsham, the other 15% goes direct from Snickers Central warehouse in Poland. These deliveries can now take up to 8 working days (if not stopped at customs) and this also affects all of our stock orders that last year took four days. These are also, if you can forgive the pun, in the same boat. However It’s not all down to Brexit, the previous lock downs are still causing fabric and manufacturing delays and ongoing lockdowns in the far east wont help to eradicate this in the short term, plus shipping containers are sparse along with HGV drivers to move these. We try to keep our website up to date with long term delays but stock situations change quicker than we can keep up with. You can always email us to check availability on

So all we can do is what we have been doing since January, keep giving you honest information. Because we believe even bad news isn’t as frustrating as no news.  Northern Ireland deliveries are now running pretty well but, as across the water, taking a couple of days longer (around 10)

DPD Texts are a little out of sync still as they are sending when goods are scanned not when out for delivery. The correct delivery text will always have a one hour delivery time slot with it. There are people working at DPD to resolve this butsadly there’s no quick fix . We are in the process a of trial with UPS couriers to see if this is any quicker